Gold Coast Airport Community Forum

Federally-leased airports (excluding Mt. Isa and Tennant Creek) have established Community Aviation Consultation Groups (CACGs), which provide an effective avenue for local community engagement on airport planning and operations, including aircraft noise. The Department for Infrastructure, Transport, Regional Development and Communications provides guidelines for CACGs.

Non federally-leased airports may also choose to establish CACGs or community forums.

CACG membership depends on the characteristics of the airport and any local issues of community concern however, generally includes:

  • airport management
  • aircraft operators
  • community organisations or representatives
  • representatives from state, territory or local government bodies
  • local tourism and business groups.

Airservices does not formally belong to CACGs, but is invited to attend to provide relevant information and assist in discussions.  We engage with CACGs on flight path and airspace changes, as well as technical reviews, such as noise monitoring and noise abatement procedures.

Find out more information on the Gold Coast Airport Community Aviation Consultation Group webpage .

The Gold Coast Noise and Flight Path Monitoring System (NFPMS)

We have commenced a Noise Monitoring Review for Gold Coast Airport.

The purpose of the Review is to:

  • Validate the operation of the two existing long-term noise monitors (Tugun and Banora Point)
  • Consider and assess community suggested locations for a third long-term noise monitor in the Tweed Heads region or another suitable location in the broader Gold Coast region
  • Provide findings to the Gold Coast Airport Noise Abatement Consultative Committee (ANACC)

For more information, including how to participate in the Review visit Engage Airservices.

We collect noise and operational data from two noise monitors (Environmental Monitoring Unit, EMU) around Gold Coast Airport. Noise monitors are listed below according to their location.

Access monthly data on our Gold Coast noise monitoring reports page.

TUGUN (EMU 1)

Captures arrivals to Gold Coast Runway 14 and departures from Gold Coast Runway 32.
The pattern of aircraft noise events recorded is relatively steady.
Click to enlarge image and use your back button to return to this page.

BANORA POINT (EMU 3)

Captures arrivals to Gold Coast Runway 32 and departures from Gold Coast Runway 14.

Click to enlarge image and use your back button to return to this page.


Learn more about monitoring aircraft noise on the Airservices website.

Investigation: Departures over Banora Point

In 2016, complainants living in Banora Point raised the issue of Virgin Australia Boeing 737s making early turns over residential areas on departure from Runway 14. We investigated the complaints and confirmed this was occurring.

Virgin Australia subsequently discovered a variation with the way some crews were entering data into the aircraft’s flight management system and issued a crew notice to correct this.

Since the notice took effect there have been no further complaints from residents.

Investigation: Altitude of departures over Fingal Head

In 2016, a complainant raised a concern that Air Asia flights varied in altitude, with an evening flight being lower than a morning flight.

Our investigation found that there was an altitude difference, but that this was due to the different destinations of each flight. The morning flight was bound for Auckland, a much closer port than the destination of the evening flight, Kuala Lumpur.

The evening flight therefore carried a higher load of fuel to cover the distance of 6,500 kilometres to Malaysia compared to the 2,200 kilometre distance to Auckland. The weight of an aircraft affects its climb performance and it was this effect being noticed by the complainant.

Learn more about aircraft altitudes on our What are the rules about altitudes? page

Useful documents and websites

Further information about aircraft operations

You can find a range of information on the Airservices website.

Accessing earlier noise and complaint information reports

Our interactive noise and complaint reports include data from 1 January 2017. Previous reports are available on request.

Understanding noise and annoyance – video

Everyone encounters sound every day. It is only when that sound causes an adverse effect on a listener, such as annoyance, does that sound become noise. Noise is not always just about how loud the sound is, there is a complex set of factors that drive annoyance both based upon the noise itself and what that noise means to us. Find out more by watching this video:

From the ATC archives – video

Take a look at how air traffic control and flight operations used to operate.

Introduction to aircraft noise

Although the terms noise and sound can be used interchangeably, noise is used to refer to an unwanted sound, while sound is the generic term used to refer to anything acoustic.

In the case of aircraft noise, the acoustic energy can pass through 500 metres to 10 kilometres (or more) of air to reach local communities. As a result an aircraft can sound very different depending on the distance between the community and the aircraft, be that at flying or on the ground at a nearby airport.

The following video explains how aircraft noise is generated and how the characteristics of sound from aircraft can vary depending on a range of factors, such as the height of the aircraft, the type of aircraft (jet/propeller), its speed and weather:

If you would like to read more about aircraft noise and how we monitor it, you can visit our aircraft noise webpage.

Investigation: Southern departures trial

Some aircraft departing from Runway 14 (to the south) fly over residential areas near the airport, including Banora Point and Chinderah. A proposed change to this flight path was submitted to Airservices in 2012-13 by residents groups to the south of Gold Coast Airport. It aimed to reduce the noise impacts for residents by directing jet departures from Runway 14 to the south-west to maximise tracking over the Banora Point Golf Course.

Aircraft commenced flying the modified flight path in January 2015 under a 12-month trial which concluded in January 2016. This timeframe covered normal seasonal patterns and allowed the community to provide their feedback about the trial.

After conclusion of the trial a review was undertaken which included consideration of community feedback received and data from noise monitoring undertaken to determine whether there was any increase or reduction of noise experienced by local residents.

The trial did not achieve the intended noise reductions and also unintentionally concentrated flights over Farrants Hill. Due to this, and in consideration of community feedback, we decided not to implement the trial flight path permanently.

Reinstatement of the original Runway 14 departure procedure took effect on 23 June 2016. This required us to update procedures in compliance with current design rules and limitations. Waypoint locations remain the same, but the waypoint closest to the runway was changed from a fly-by to a fly-over.

Further information about the trial can be found on Engage Airservices website.

Typical FAQs

We have assembled a list of our commonly asked questions that are asked in most areas.

Why can aircraft fly at sensitive times?

Aviation is a vital industry for the Australian economy.  Business, tourism, social and freight activities rely on aviation. Unlike many other industries, aviation is regulated by the federal government rather than by state governments.  This makes aircraft noise regulation quite different from the type of noise regulation you are used to at a local level that might, for example, prohibit noisy activities before 8:00 am on a Sunday.

Major airports in Australia are situated very close to residential areas and for this reason it is not possible to design flight paths that avoid flying over homes.  In cities where the airport is located on the coast, flight paths will be designed to fly over water wherever possible. However because aircraft must take off and land into the wind, it is not always possible to avoid flying over residential suburbs by staying over water.

Aircraft noise remains a key challenge for an industry that is forecasting high levels of growth in air traffic movements over the next 20 years. Managing noise impacts on communities requires careful balance between the protection of affected residents and recognition of the broader economic and social contributions of the aviation activity.

Why can’t the flight paths be moved away from me?

Flight path design is a complex process.  Flight paths must comply with international design standards and Australian safety regulations.  Changes to flight paths may be made for a variety of reasons, including safety and noise management.  However, changes are not easy to make as changes to one flight path usually impact other flight paths. 

In considering any change, first of all we must have regard to safety – any change that could compromise safety cannot be progressed. Managing aircraft in a regular way and minimising complexities are central tenets of safety. We also consider the efficient operations of the airport and whether there would be an overall noise improvement for the community. We do not generally consider that moving noise from one part of the community to another is a noise improvement. In considering this we have to have regard to the entire flight path and the fact that moving it at one point may result in adverse effects many kilometres away. Unfortunately, the reality is that it is very difficult to identify flight path changes in metropolitan areas that can be made without moving the noise, or compromising safety or efficiency.

If a potential change is identified it must be environmentally assessed, the community, including potentially affected areas, the airlines and other stakeholders must be consulted and feedback from all must be considered. Finally, if the change is to go ahead, aeronautical documents for pilots must be produced and published and time allowed for crews and air traffic controllers to be trained in the new procedures. All these requirements mean that changes can take several years to make.

How runways are selected?

Weather, in particular wind speed and direction, is generally the main factor in determining which runways are in use at an airport, in which direction aircraft will take off and land and which flight paths are used.

At all times, the safe operation of aircraft will be the primary consideration.

Runway naming

Runways are named using a numbering system which reflects the runways’ orientation. The number, between 01 and 36, correlates to the degrees on a compass, for example:

  • A runway numbed 09 points east at 90 degrees
  • A runway numbered 27 points west at 270 degrees.

Some airports will have additional runways side-by-side, in this case the letters, left, right and even center are used to differentiate the different runways.

Runway use

Runways can be used in both directions and a runway will have a different name to refer to each end. In the above example the runway runs east-west, with runway 09 pointing east and 27 pointing west.

How can I find out more?

You can read more in our factsheet, available here.